Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: 12/6/2025
Our Commitment to Your Privacy
At Datum3D Engineering, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
We operate in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. If you have any questions or concerns about our policy or our practices, please contact us using the details at the bottom of this page.
Information We Collect
We collect information you provide directly to us to deliver our services effectively.
- • Contact details when you reach out through our website or email
- • Project requirements when you request a consultation or quote
- • Business information when you engage our engineering services
- • Communication preferences when you subscribe to updates
- • Technical data about your visit (IP address, browser type, pages visited)
How We Use Your Information
Your information helps us provide better services and support.
- • Provide our engineering and design services to you
- • Respond to your inquiries and support requests
- • Communicate with you about projects and services
- • Send relevant updates and technical information
- • Improve our website functionality and user experience
- • Comply with legal and regulatory obligations
Information Sharing
We respect your privacy and never sell your personal information.
- • Trusted service providers who help us operate our business (under strict confidentiality)
- • Professional advisors such as lawyers and accountants
- • Legal authorities when required by law or to protect our rights
- • In connection with a business transfer or acquisition (with notification)
- • With your explicit consent for any other purpose
Data Security
We implement robust security measures to protect your information.
- • Encrypted data transmission using industry-standard SSL/TLS
- • Secure server infrastructure with regular security updates
- • Access controls limiting who can view your information
- • Regular security audits and vulnerability assessments
- • Secure backup systems to prevent data loss
- • Employee training on data protection best practices
Your Rights
You have full control over your personal information.
- • Access your personal information and request a copy
- • Correct any inaccurate or incomplete information
- • Request deletion of your information (subject to legal obligations)
- • Object to processing of your information in certain circumstances
- • Request restriction of processing your information
- • Opt out of marketing communications at any time
- • Lodge a complaint with the relevant data protection authority
Data Retention
We only keep your information as long as necessary.
- • Active client data is retained for the duration of our business relationship
- • Project files and communications are kept for 7 years for legal compliance
- • Marketing data is retained until you withdraw consent
- • Website analytics data is retained for 26 months
- • Security logs are kept for 12 months
International Transfers
Your information is primarily stored and processed within the United Kingdom. If we need to transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies when you leave our site.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
Policy Updates
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We will notify you of any material changes by email or through a notice on our website.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Data Protection Contact:
hello@datum3d.co.uk
Phone: +44 123 456 7890
Address:
Datum3D Engineering
Hyde, United Kingdom